04 Apr 2024
OywT
Accounting, 0 to 3 years in New Delhi
Marg ERP
New Delhi
2-3 Years
Tally, technical support, Accounting Software, Customer Support
Job Description
Position: Accounting
Qualification: B.com
Experience: 0 to 3 years
Location: New Delhi
Qualification: B.com
Experience: 0 to 3 years
Location: New Delhi
JOB DESCRIPTION
Desired Candidate Profile
- B.Com Graduate
- Strong command on Accounting.
- Computer skills
- Tally ERP or Tally Prime / Busy Software / Marg Software
Job Responsibilities:
Good into Inbound and outbound calls
Confer with customers about concerns with services
Maintained accurate and current customer account data with digital information updates
Updated and maintained information in customer accounts according to CRM
Fast-paced office for English and Hindi, speaking candidate
Create case logs, record information, establish resolution time, follow-up on issues, and escalate
complex issues
Guide customers through the resolution of technical issues.
Engaging With Customer/ partners about their Query About the product
Making your Best Efforts to convert every lead to valid sales Lead
transferring the valid lead to Sales team
tracking and monitoring each transferred lead with our sales team, so that it get answered.