Accountant, 1 to 4 years in New Delhi

Job Description

• Good into Inbound and outbound calls
• Responding promptly to customer inquiries
• Confer with customers about concerns with services
• Maintained accurate and current customer account data with digital information updates
• Updated and maintained information in customer accounts according to CRM
• Fast-paced office for English and Hindi, speaking candidate
• Create case logs, record information, establish resolution time, follow-up on issues, and escalate
• complex issues
• Guide customers through the resolution of technical issues.
• Engaging With Customer/ partners about their Query About the product